OMERS/Pension Contacts

Contacts – OMERS/Pension (Active & Retired)

OMERS (Active & Retired) City of Hamilton Contacts

Member Last Name:

Broken Service/Enrolment/Terminations 

900 – 100 Adelaide St. West, M5H 032

General enquiries
Monday to Friday, 8 a.m. to 5 p.m.
Phone: +1 416.369.2444
Toll-free: +1 800.387.0813

OMERS Contact Centre team is working remotely until further notice. While we continue to operate from 8 a.m. to 5 p.m. Monday to Friday, you can expect longer than average wait times.

The quickest way to get answers to your questions is to access information here on and through our secure member portal myOMERS.

You can also send an email to
Please keep in mind that email communications are inherently insecure. As such, any submissions containing or requiring sensitive information will not be answered through this channel.

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